TERMS & CONDITIONS

These Terms and Conditions (“T&C”) are electronic record in terms of Information Technology Act, 2000 and Rules made thereunder (as amended from time to time) (“IT Act”). This electronic record is generated by a computer system and does not require any physical or digital signatures. These T&C are published in accordance with the provisions of the applicable rules of the IT Act, that require publishing the rules and regulations, privacy policy and T&C for access or usage of www.liteoffice.in websites (“Website”).

These T&Cs and any additional terms posted on this Website together constitute the entire agreement between Spacewood Office Solutions Private Limited and the buyer with respect to the buyer’s use of this Website.

 

 

Privacy policy

Introduction

The domain name www.liteoffice.in and any buyer or visitor of the Website and its associated services and all tools that are part of the website are governed by these T&Cs as applicable to the Website including the policies which are incorporated herein by way of reference. The buyer/visitor shall be subject to the policies that are applicable to the Website. The buyer/visitor is granted a non–exclusive, non–transferable, limited right to visit, view and transact on this Website. By accessing any part of the Website, the buyer/visitor shall be deemed to have read, understood and expressly accepted these T&Cs.

The buyer / visitor also agrees not to interrupt / make no attempt to interrupt the operation of this website in any manner whatsoever. Any such attempt is liable to legal action under relevant sections of applicable law.

We may revise these T&Cs at any time by updating this posting and such modified terms shall, thereafter from the date of its posting on this Website, be binding on the buyer.

 

Use of website

This Website is only for your personal use. The buyer/visitor agrees and undertakes not to, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Website. These T&C sets forth the terms and conditions that apply to the sale and purchase of the products between the Company and the buyer/visitor (“Services”).

The products/services and information displayed on the Website is an "invitation to offer" to public at large. An order placed for any purchase constitutes buyer’s "offer" which shall be subject to acceptance or rejection by Company and shall further subject to the terms and conditions as listed below.

Account information

By using the account access service in the Company's websites, the buyer/visitor authorises the Company and its agents to access third party sites, including that of banks and other payment gateways, designated by them or on their behalf for retrieving requested information.

Responsibility for the security of any passwords issued rests with the buyer / visitor . It is the buyer’s / visitor’s duty to notify the Company immediately in writing of any unauthorized use of passwords or accounts or any other breach of security. The Company will not be liable for any loss that may be incurred by the buyer / visitor as a result of unauthorized use of the passwords or account details, either with or without buyer’s / visitor’s knowledge.

 

Shipping

As a buyer you   shall be solely responsible for providing the correct and accurate postal details. Risk of loss and title for the Products shall pass to you upon delivery of purchased Products by the Logistics Supplier, and SOS shall not be responsible for any delays in the shipping of ordered and purchased Product/s, lost or missing Product/s or the incorrect delivery of the Product/s to you caused fault by inaccurate, false or incomplete information provided.

 

Cancellation/ Refund policy

The goods once ordered can be cancelled within 24 hours of confirmation of payment provided they are not despatched from the warehouse location. The refund for cancelled ordered shall be processed within 7 working day to the same account from where the payment was received.

 

Damage replacement policy

The buyer must check the goods at the time of delivery and damage if any should be reported to the delivery agency.

In case of damage in the intact packing or of the product cannot be assembled properly or it is not functioning, the customer is requested to call helpline number 18002335310 or send email to liteoffice@spacewood.in from the registered email id.

Company representative shall attend the service call and assess the damage/condition of goods. Depending on the assessment the company representative shall arrange for repair or replacement of damaged part.

 

 

 

Warranty

12 months limited Warranty certificate

Spacewood Office Solutions Private Limited, (Company) warranties its Work from Home tables and chairs against manufacturing and workmanship defects for a period of 12 months (unless otherwise mentioned on the product manual) from the date of delivery.

Scope of Warranty:

This warranty is limited to defects arising out of the unlikely event of failure in the course of normal usage arising out of any manufacturing defect or workmanship during the warranty period.  SOS undertakes to repair such defects or, in case not repairable, replace the equivalent component free of cost.

Warranty claim procedure:

To initiate a warranty claim, the original purchaser should submit a written claim via email to SOS immediately after any defect is noticed, with description of the defect along with a picture of the same and copy of the purchase invoice. Warranty will be void if the claimant is unable to produce the said documents.

Warranty Limitations and Exclusions:

•   Normal wear and tear of any components during regular use

•   Natural colour variations occurring in table top laminate, chair fabric, leather, wood, laminates or any other material which are inherent properties and will not be considered as defects

•   Damages resulting from accidents / negligence / willful and deliberate misuse 

•   Any modifications and / or attachments to the standard product done at user end

 

General Conditions:

The liability of the claim under this warranty is strictly subject to repair / replacement of damaged goods limited to the above mentioned conditions and it is expressly provided that the company’s maximum liability is limited to the cost of goods purchased.

 

This warranty is the only legal document that the company recognises for defective products, parts or components. The terms of this warranty are valid until revised or recalled. The Warranty assurance explained above is your sole and exclusive remedy to the extent allowed by Law. SOS makes no other Promise either Implied or Express apart from the terms described above.

 

 

 

License

The proprietary logos, service marks and trademarks found on this Website are either owned/used by the Company. By displaying them on this Website, the Company is not granting you any license to utilize those proprietary logos, service marks, or trademarksThe Company reserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in it's sole discretion.

You shall not violate any applicable laws or regulations for the time being in force in or outside India and any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of these T&Cs.

Payment of fees, charges, credit and debit cards:

Your registration with us enables you to transact online and to purchase our Services.

We have an CC Avenue payment acceptance solution which enables you to enter your Credit or Debit Card details in a secure manner without sharing these with our agents or employees.

We do not store credit or debit card details on our systems.

Internet transmissions are never completely private or secure. It is to be clearly understood that any message or information that you send to this Website may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to the Company or this Website does not cause the Company to have any special responsibility to you.

The Company will try to process your order promptly but does not guarantee that your order will be activated by any specified time. Your offer will only be accepted by us and a contract formed when we have successfully verified your payment details and email address and mobile number, at which point we will provide you with Order Number or ID to track your order. The Company reserves the right to reject any offer in its discretion, for any or no reason.

The Company is not under any obligation to make another order in lieu of or to compensate/ replace the unconfirmed one. All subsequent further orders will be treated as new transactions with no reference to the earlier unconfirmed reservation.

The prices mentioned on this website are subject to rounding off of amounts in the final invoice at various levels. This adjustment is deemed to be accepted by the purchaser at the time of making the payment. It is agreed between the purchaser and Company (Spacewood Office Solutions Private Limited) that no dispute with respect to the same will be allowed after making the payment.

Integrity of personal information

We view protection of your privacy as a very important principle. We understand clearly that the Personal Information that you share with us is one of our most important assets. We store and process your information including any sensitive financial information collected (as defined under the IT Act), if any, on computers that are protected by physical as well as reasonable technological security measures and procedures in accordance with the IT Act.

Security policy

What are cookies and how the Company uses them?

A cookie is a small file created by website to store information on a personal computer and which it can later retrieve.

We may use cookies for some administrative purposes, i.e. to store our customer’s preferences for certain kinds of products or to store a password so that you do not have to input it every time you visit our website.

If you are uncomfortable with the use of cookies technology, you can change your cookies preferences so that your browser doesn’t accept cookies or accepts them only from limited sources.

Refer the Help section of your browser on how to enable or disable cookies.

Links to and from other websites

Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave our Website. The Company does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk. Further the Company is not responsible for any form of transmission, whatsoever, received by you from any linked website.

The Company is not responsible for any errors, omissions or representations on any of its pages or any links or on any of the linked websites. The Company does not endorse any advertiser on its pages or on any linked website in any manner. You are requested to verify the accuracy of all information on your own before undertaking any reliance on such information.

 

Availability

The products and services displayed on this Website may not be available for purchase in your particular locality. The reference to such products and services on the Website does not imply or warrant that these products or services will be available at any time in your particular geographical location. You can simply verify the same with the pin code serviceability checker.

Account information

By using the account access service in the Company's websites, you authorize the Company and its agents to access third party sites, including that of banks and other payment gateways, designated by them or on their behalf for retrieving requested information.

Each registration is for a single user only. The Company does not permit you to share your user name and password with any other person nor with multiple users on a network.

Responsibility for the security of any passwords issued rests with you. It is your duty to notify the Company immediately in writing of any unauthorized use of your password or account or any other breach of security. The Company will not be liable for any loss that may be incurred by you as a result of unauthorized use of your password or account, either with or without your knowledge. You shall not use anyone else's password at any time.

 

Onus of the user

You represent and confirm that you are of legal age to enter into a binding contract and that you are not a person barred from availing the Services under the laws of India or other applicable law.

You confirm that you are the authorized holder of the credit card or the original account holder in the transactions you make using the Website. The Company shall not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details number for using the Website and also the Services accessed through the Website.

You also agree to: (a) provide true, accurate and complete information about yourself and your beneficiaries as prompted by the registration form on the Website; and (b) maintain and promptly update such data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, it has the right to suspend or terminate your registration and refuse any and all current or future use of the Website and/or any Service. Furthermore, you grant the Company the right to disclose to third parties such data to the extent necessary for the purpose of carrying out the Services.

 

Changes to Security and Privacy Policy

www.liteoffice.in from time to time may modify or change this policy at any time with or without notice. We encourage you to refer to this policy periodically for any changes made.

Any contract to provide any service by the Company is not complete until full money towards the service is received from the customer and accepted by the Company.

Further, in case the Company discovers or has reasons to believe at any time during or after receiving a request for Services from you that the request for Services is either unauthorized or the information provided by you or any of them is not correct or that any fact has been misrepresented by him, the Company in its sole discretion shall have the unrestricted right to take any steps against you, including cancellation of the registration etc. without any prior intimation to the you for the same. In such an event, the Company shall not be responsible or liable for any loss or damage that may be caused to you as a consequence of such cancellation of services.

Without prejudice to the other remedies available to the Company under these T&Cs, the terms of service or under applicable law, the Company may limit your activity, or end your listing, warn other users of your actions, immediately temporarily/indefinitely suspend or terminate your registration, and/or refuse to provide you with access to the Website.

Notwithstanding the foregoing, if you breach these T&Cs, the terms of service or the documents it incorporates by reference, the Company reserves the right to recover any amounts due and owing by you to the Company and/or the service provider and to take strict legal action as the Company deems necessary. Further, you unequivocally indemnify the Company of any such claim or liability and shall not hold the Company responsible for any loss or damage arising out of measures taken by the Company for safeguarding its own interest and that of its genuine customers. This would also include the Company denying/ cancelling any Service on account of suspected fraud transactions.

 

Disclaimer

While the Company endeavours to ensure that the information on the Website is correct and has taken due care to check the information provided on the Website. The Company may make changes to the material on the Website, or to the products, services and prices described in it, at any time without notice. The material on the Website may be out dated, and the Company makes no commitment to update such material.

 

Force Majeure

Spacewood Office Solutions Private Limited shall not be liable for any failure to perform any of its obligations under this Agreement if the performance is prevented, hindered or delayed by a Force Majeure Event (defined below) and in such case its obligations shall be suspended for so long as the Force Majeure Event continues. Each party shall promptly inform the other of the existence of a Force Majeure Event and shall consult together to find a mutually acceptable solution. “Force Majeure Event” means any event due to any cause beyond the reasonable control of the Master Merchant, and the Facility Providers, including, without limitation, unavailability of any communication system, breach or virus in the processes or Payment and Delivery Mechanism, sabotage, fire, flood, explosion, acts of God, epidemics, pandemics, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking unauthorized access to computer data and storage devices, computer crashes, etc.

 

Miscellaneous

If any provision of these T&Cs is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this agreement shall continue to be in full force and effect.

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this agreement, terms and conditions, notices, or your right to use this Website or any other section or pages of the Company Websites or its partner websites or any provision hereof in any manner whatsoever.

You acknowledge that the Company provides services with reasonable diligence and care. It endeavors its best to ensure that you do not face any inconvenience.

-However, at some times, the information, software, products, and services included in or available through the Company websites or other sales channels and ad materials may include inaccuracies or typographical errors which will be immediately corrected as soon as the Company notices them. Changes are/may be periodically made/added to the information provided such. Company may make improvements and/or changes in the Website at any time without any notice to you. Any advice received except through an authorized representative of the Company via the Website should not be relied upon for any decisions.

The Company reserves the right to change the terms, conditions, and notices under which Website is offered, including but not limited to the charges. You are responsible for regularly reviewing these T&Cs.

No waiver by the Company of any provision of these T&Cs shall be binding except as set forth in writing and signed by its duly authorized representative.

 

Arbitration

If any dispute arises between you and the Company during your use of the Website or thereafter, in connection with and arising from your use or attempt to use this Website, the dispute shall be referred to arbitration. The place of arbitration shall be Nagpur. The arbitration proceedings shall be in the English language. The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 (‘the Act’) and modifications thereof as in force at the relevant time. The arbitration proceedings shall be conducted by a sole arbitrator to be appointed by the Director of the Company. The award rendered by the arbitrator shall be final and binding on us (you and the Company).

Governing Law and Jurisdiction. This legal notice shall be governed by and construed in accordance with Indian law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the courts in Nagpur, India.

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